Returns & Exchanges
At Collectif Vintage, we want you to be completely satisfied with your vintage-inspired purchase, which is why we offer a 28-day return period for all unworn items with original tags. If your new garment isn't the perfect fit or style, our streamlined return process ensures a hassle-free experience.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all vintage-style tags and labels remain attached and intact.
Label and Post
Print your prepaid shipping label from the portal, attach it to the outside of your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing